Grow deposits day one

Through our partnership, Candescent digital banking customers can transform digital account onboarding with the same cutting edge deposit and bill switching* features driving growth for leading digital banks.

2

X

more direct deposit switches than last gen solutions

64

%

instant switch conversion on customers eligible for PreMatch

40

%

switch at least one bill within 35 days

Primacy starts at onboarding

Digital accounts don't deliver ROI until they convert to primacy. Pinwheel Switch Kit closes that gap — enabling deposit and bill switching* directly in the onboarding flow, so new accounts become funded and active, achieving primacy faster.

After a competitive selection, we partnered with Pinwheel to bring this groundbreaking feature to our members. PreMatch delivers a frictionless experience, making direct deposit enrollment seamless and effortless.

John T. Decelle,

President & CEO, Nassau Financial

Customer stories

How Varo Bank drives primacy with Pinwheel Switch Kit

Current achieves 2.2X more direct deposits with Pinwheel PreMatch

Q&A with Meriwest Head of Digital Strategy, Gene Fichtenholz

FAQs: Candescent Digital Banking

Does Pinwheel integrate with Candescent Digital Banking?

Yes — Pinwheel's deposit switching runs directly inside the Candescent digital banking experience your customers and members already use, so the switch happens in-flow rather than sending them to a separate form or portal. Bill switching is due to go live on the Candescent platform soon.

Do we need engineering resources to deploy Pinwheel on Candescent?

No custom build is required. Because Pinwheel is delivered through the Candescent partnership, institutions can access the same deposit switching infrastructure that powers leading digital banks without dedicating their own engineering capacity to it. That's the practical advantage for a bank or credit union on Candescent competing with neobanks that have far larger product teams.

Is Pinwheel's payroll data compliant for underwriting and verification?

Pinwheel is the only payroll connectivity provider that is FCRA-compliant, so the income and employment data supplied with Pinwheel Verify can be used in regulated decisioning workflows — not only deposit switching. Pinwheel builds direct integrations with payroll providers, so you can use real-time, source-of-truth data for decisioning. For institutions on Candescent, leveraging Pinwheel Verify for identity and underwriting use cases to support lending AND Pinwheel Deposit Switch to support direct deposit capture covers multiple business needs throughout the customer lifecycle.

How fast can a customer switch their direct deposit?

Customers can initiate a switch on the spot — taking seconds to minutes depending on which Pinwheel conversion method they choose, and their direct deposit transfer will take effect the next pay cycle.